Onboarding Start Your Webidextrous WordPress Maintenance Plan Fill out the form below to begin setting up your WordPress maintenance. Onboarding for WordPress Maintenance 1Company Contact Information2Maintenance Settings3Maintenance Report4Primary Contact5Technical Contact6Emergency Contact To begin onboarding a website for Webidextrous WordPress maintenance services, please fill out this form. If you need to pause to get more information, you can click the "Save and Continue Later" at the bottom of any form page. NOTE: Use this form for each new website to be maintained. Each website we maintain is charged a separate recurring fee billed via invoice to a primary billing contact. See our pricing plans for details. To make changes or updates, please fill out the Support form at https://webidextrous.com/support/ Need assistance? Schedule a free, live one-on-one walkthrough tutorial. Company Contact InformationYour Name(Required) First Last Your Email(Required) Enter Email Confirm Email Your Company(Required)Your company nameYour Phone(Required)Ok to text you via SMS?(Required) Yes No I am the: Primary Contact Technical Contact Emergency Contact Select AllWebsite DomainWebsite to Maintain(Required)Enter the domain name of the website you'd like us to maintain Hosting(Required)Where is this website hosted?PantheonWP EngineWordPress VIPNexcessSiteGroundInMotionIONOSA2 HostingHostGatorHostPapaGoDaddy Web HostingAccuWeb HostingDreamHostHostingerBluehostiPageI don't knowOtherOther Hosting(Required)Please type the name and other relevant details about your site hosting. BUT please do not share login credentials or sensitive information. We'll help you share that through a password manager like LastPass. Maintenance SettingsThe settings below will help us know how to set up your maintenance requirements. Please fill out what you can for information you don't currently know.If you need to pause to get more information, you can click the "Save and Continue Later" at the bottom of any form page. Need assistance? Schedule a free, live one-on-one walkthrough tutorial.Is the login URL something other than /wp-admin?(Required)A common security measure for WordPress is to change the default /wp-admin URL to something obscure. We'll ask you for the actual URL in a separate, more secure communication. Yes No I don't know URLs to TestEnter up to 10 different URLs for us to test for visual integrity when updating this siteURLPage Name Add RemoveURLs to TestEnter up to 25 different URLs for us to test for visual integrity when updating this site. The 25 URL limit is for Pantheon-hosted sites only. All other hosts are limited to 10.URLPage Name Add RemoveExclude Plugins From UpdatesDesignate plugins to exclude from updates (i.e. "Akismet", "Yoast SEO", etc.) Add RemoveExclude Themes From UpdatesDesignate themes to exclude from updates (i.e. "Divi", "Elementor", etc.) Add RemoveDeployment TargetSometimes you want to stop short of deploying maintenance updates to the live site so more testing and integration can be done on your end before going live. Choose a stopping point for the deployment from the list below. We'll deploy up to and including that environment, but no further. You can deploy to the remaining environments or we can do that upon request when you're ready.DevTestLiveLive Content Cloning ExclusionsSometimes you have content in development on Test (a.k.a. Staging) or Dev that should not be overwritten by content from the Live site. Let us know which environments need to preserve the content and we won't overwrite them. For "other" environments, click the "Others" checkbox, and then please note the names in the list that follows. Development Test (a.k.a. Staging) Others (i.e. "newdesign", "bugfix", etc.) Other Live Content Cloning Exclusions(Required)You've selected "Others" from the list above. Please name which other site environments to exclude (i.e. "newdesign", "bugfix", etc.) Add RemoveAdditional Information and RequestsProvide any other helpful information or requests, BUT please do not share login credentials or sensitive information. We'll help you share that through a password manager like LastPass. Maintenance ReportThe monthly maintenance report details all the update tasks and optimizations as well as performance and security information about the site. NOTE: For the security and protection of sensitive information, be sure the report recipients have a "need to know". To make changes or updates, please fill out the Support form at https://webidextrous.com/support/. Need assistance? Schedule a free, live one-on-one walkthrough tutorial.Send Monthly Maintenance Report To:(Required) Primary Contact Technical Contact Emergency Contact Other(s) Send Monthly Maintenance Report To: Other(s)You've selected "Other(s)" from the list above. Please enter email addresses for the individuals who should receive the monthly maintenance report. Add Remove Primary ContactThe Primary Contact has the authority to make decisions about the site overall. If you need to pause to get more information, you can click the "Save and Continue Later" at the bottom of any form page. Need assistance? Schedule a free, live one-on-one walkthrough tutorial.Primary Contact Name(Required) First Last Primary Contact Email(Required) Enter Email Confirm Email Primary Contact Phone(Required)Ok to text Primary Contact via SMS?(Required) Yes No The Primary Contact is also the: Technical Contact Emergency Contact Select All Technical ContactThe Technical Contact has the authority to make technology decisions about the site. If you need to pause to get more information, you can click the "Save and Continue Later" at the bottom of any form page. Need assistance? Schedule a free, live one-on-one walkthrough tutorial.Technical Contact Name(Required) First Last Technical Contact Email(Required) Enter Email Confirm Email Technical Contact Phone(Required)Ok to text Technical Contact via SMS?(Required) Yes No The Technical Contact is also the: Emergency Contact Emergency ContactThe Emergency Contact has the authority to make overall and technology decisions about the site when the Primary Contact and Technical Contact cannot be reached. If you need to pause to get more information, you can click the "Save and Continue Later" at the bottom of any form page. Need assistance? Schedule a free, live one-on-one walkthrough tutorial.Emergency Contact Name(Required) First Last Emergency Contact Email(Required) Enter Email Confirm Email Emergency Contact Phone(Required)Ok to text Emergency Contact via SMS?(Required) Yes No
