WordPress Maintenance Onboarding

To begin onboarding a website for Webidextrous WordPress maintenance services, please fill out this form.

If you need to pause to get more information, you can click the “Save and Continue Later” at the bottom of any form page.

NOTE:

Use this form for each new website to be maintained.
Each website we maintain is charged a separate recurring fee billed via invoice to a primary billing contact. See our pricing plans for details.
To make changes or updates, please fill out the Support form at https://webidextrous.com/support/
Need assistance? Schedule a free, live one-on-one walkthrough tutorial.

Company Contact Information

Your Name(Required)

First Last

Your Email(Required)

Enter Email Confirm Email

Your Company(Required)

Your company name

Your Phone(Required)

Ok to text you via SMS?(Required)

Yes

No

I am the:

Primary Contact

Technical Contact

Emergency Contact

Website Domain

Website to Maintain(Required)

Enter the domain name of the website you’d like us to maintain

Hosting(Required)

Where is this website hosted?

Other Hosting(Required)

Please type the name and other relevant details about your site hosting. BUT please do not share login credentials or sensitive information. We’ll help you share that through a password manager like LastPass.

Maintenance Settings

The settings below will help us know how to set up your maintenance requirements. Please fill out what you can for information you don’t currently know.

If you need to pause to get more information, you can click the “Save and Continue Later” at the bottom of any form page.

Need assistance? Schedule a free, live one-on-one walkthrough tutorial.

Is the login URL something other than /wp-admin?(Required)

A common security measure for WordPress is to change the default /wp-admin URL to something obscure. We’ll ask you for the actual URL in a separate, more secure communication.

Yes

No

I don’t know

URLs to Test

Enter up to 10 different URLs for us to test for visual integrity when updating this site

URL

Page Name

URLs to Test

Enter up to 25 different URLs for us to test for visual integrity when updating this site. The 25 URL limit is for Pantheon-hosted sites only. All other hosts are limited to 10.

URL

Page Name

Exclude Plugins From Updates

Designate plugins to exclude from updates (i.e. “Akismet”, “Yoast SEO”, etc.)

Exclude Themes From Updates

Designate themes to exclude from updates (i.e. “Divi”, “Elementor”, etc.)

Deployment Target

Sometimes you want to stop short of deploying maintenance updates to the live site so more testing and integration can be done on your end before going live. Choose a stopping point for the deployment from the list below. We’ll deploy up to and including that environment, but no further. You can deploy to the remaining environments or we can do that upon request when you’re ready.

Live Content Cloning Exclusions

Sometimes you have content in development on Test (a.k.a. Staging) or Dev that should not be overwritten by content from the Live site. Let us know which environments need to preserve the content and we won’t overwrite them. For “other” environments, click the “Others” checkbox, and then please note the names in the list that follows.

Development

Test (a.k.a. Staging)

Others (i.e. “newdesign”, “bugfix”, etc.)

Other Live Content Cloning Exclusions(Required)

You’ve selected “Others” from the list above. Please name which other site environments to exclude (i.e. “newdesign”, “bugfix”, etc.)

Additional Information and Requests

Provide any other helpful information or requests, BUT please do not share login credentials or sensitive information. We’ll help you share that through a password manager like LastPass.

Maintenance Report

The monthly maintenance report details all the update tasks and optimizations as well as performance and security information about the site.

NOTE: For the security and protection of sensitive information, be sure the report recipients have a “need to know”.

To make changes or updates, please fill out the Support form at https://webidextrous.com/support/.

Need assistance? Schedule a free, live one-on-one walkthrough tutorial.

Send Monthly Maintenance Report To:(Required)

Primary Contact

Technical Contact

Emergency Contact

Other(s)

Send Monthly Maintenance Report To: Other(s)

You’ve selected “Other(s)” from the list above. Please enter email addresses for the individuals who should receive the monthly maintenance report.

Primary Contact

The Primary Contact has the authority to make decisions about the site overall.

If you need to pause to get more information, you can click the “Save and Continue Later” at the bottom of any form page.

Need assistance? Schedule a free, live one-on-one walkthrough tutorial.

Primary Contact Name(Required)

First Last

Primary Contact Email(Required)

Enter Email Confirm Email

Primary Contact Phone(Required)

Ok to text Primary Contact via SMS?(Required)

Yes

No

The Primary Contact is also the:

Technical Contact

Emergency Contact

Technical Contact

The Technical Contact has the authority to make technology decisions about the site.

If you need to pause to get more information, you can click the “Save and Continue Later” at the bottom of any form page.

Need assistance? Schedule a free, live one-on-one walkthrough tutorial.

Technical Contact Name(Required)

First Last

Technical Contact Email(Required)

Enter Email Confirm Email

Technical Contact Phone(Required)

Ok to text Technical Contact via SMS?(Required)

Yes

No

The Technical Contact is also the:

Emergency Contact

The Emergency Contact has the authority to make overall and technology decisions about the site when the Primary Contact and Technical Contact cannot be reached.

If you need to pause to get more information, you can click the “Save and Continue Later” at the bottom of any form page.

Need assistance? Schedule a free, live one-on-one walkthrough tutorial.

Emergency Contact Name(Required)

First Last

Emergency Contact Email(Required)

Enter Email Confirm Email

Emergency Contact Phone(Required)

Ok to text Emergency Contact via SMS?(Required)

Yes

No

WordPress Maintenance Onboarding

Company Contact Information

Website Domain

Maintenance Settings

Maintenance Report

Primary Contact

Technical Contact

Emergency Contact

Discover Us

Get In Touch

WordPress Maintenance Onboarding

Company Contact Information

Website Domain

Maintenance Settings

Maintenance Report

Primary Contact

Technical Contact

Emergency Contact

Discover Us

Get In Touch

Follow Us