Why Going the Extra Mile in Customer Service is a Flawed Concept
How can going “the extra inch” be better than going “the extra mile”? Find out in this TEDx talk by Jeff Noel, Disney keynote speaker and trainer.
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Why You REALLY Can’t Afford to Ignore Website Accessibility Anymore
"I never in my wildest dreams thought a website would have to have accommodations," Anthony said. "My builder knew about ADA compliance for my physical location. My web developer did not." Businesses 'sitting ducks' for lawsuits because websites aren't ADA compliant:...
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Is Your Website an Expense or a Revenue Generator? (Part 3)
In part 1 of this series, I covered the reasons why website development can seem so expensive. In part 2, I showed you a website design project that went wrong, where it went wrong, and how it was ultimately salvaged and made profitable. Now, in this final post, let's...
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Is Your Website an Expense or a Revenue Generator? (Part 2)
In part one, I talked about why web designers charge what they do for seemingly "simple" websites. That notion of "simple" probably comes from the idea that if I can type text and drag and drop images into a Word document, then how hard could building a website be?...
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Is Your Website an Expense or a Revenue Generator? (Part 1)
You may have wondered: Why do web designers charge so much for a "simple" website? You may have also believed that a website is an expense to be minimized, not an investment to be maximized. I get it. I've heard this sentiment dozens of times. It usually goes...
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How to Update Your WordPress Site Without Breaking It
How to Manually Update WordPress Create a staging site. Update one plugin on the staging site. Test the site for problems. If there are no problems, repeat steps 2-3 individually for the rest of the plugins. If there are problems, stop, troubleshoot, and fix if...
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How to Get Started with the WooCommerce Custom Thank You Page Plugin
Have you ever wondered when the best time to get a customer to buy from your eCommerce site again? How about when they have just completed a purchase? They have already found your products worthy of their attention—and their credit card—so the moment after purchase is...
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Shopping at the Mall Is Dead. Long Live Ecommerce!
The nostalgic days of the 80s and 90s mall experience are over. Online shopping has changed peoples’ expectations and decimated the foot traffic at physical retail spaces. Here’s what retailers can do to save their bottom line.
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Do You Really Need To Buy Hosting 5 Years In Advance? No, You Don’t.
Steer clear of tempting hosting plans that offer you deep discounts if only you’ll chain yourself to their hosting platform for 2, 3, or even 5 years.
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MySQL and WP-Cron Performance Effects in WordPress and WooCommerce
MySQL and WP-Cron performance effects are problems that can really haunt you. This case study shows reasons why the problems occur and how to resolve them.
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